We invite you to browse through the site to see exciting Ford-branded merchandise with logos ranging from the classic Oval to Ford Racing and including many of the most popular vehicle brands. With over 300 products to choose from, this selection of merchandise will satisfy a wide range of interests, needs and budgets throughout the year.

The Ford Collection's Program Sales & Marketing Team creates your printed catalog and maintains the online store, monitors quality and communicates with Ford about all aspects of the program. Do you have an idea for an item you would like to see featured in the online store? Not sure who to call? We're at your service!

Ford Collection Canada Client Services
2895 Kew Drive
Windsor, Ontario
Canada, N8T3B7
Phone: (888) 380-9878
Fax: (800) 613-3905
Email: fchelpca@bdainc.com

Product ideas and suggestions for future catalogs can be submitted to:
customford@evigna.com

Custom merchandise can be defined as an order for anything not found directly in the Ford Collection Online Store.. Our Account Managers are pleased to provide you with the most competitive quotes, the quickest delivery, and the most innovative ideas for custom merchandise.

You can also customize the merchandise in the online store with your individual, dealer, business or organization information. Embroidery, screen-printing, engraving...we can do it all! (Minimum quantities may apply.)

For information on custom ordering, please contact client services at (888) 380-9878 or e-mail to customford@evigna.com and ask to speak with a Ford Team Account Manager to discuss your ideas further.

Do you have a special project, trade show or community function coming up? Perhaps you need professional outfitting for your staff that not only represents Ford Motor Company, but shows off your own individual dealership name and logo? Let us know!

Much of the merchandise in the online store is available to be decorated with your individual dealer imprint. Contact client services at (888) 380-9878 or e-mail to customford@evigna.com and request to be connected with a Ford Team Account Manager to discuss your needs further. (Minimum quantities may apply.)

Orders can be faxed 24 hours a day, 7 days a week.

Toll Free Fax: (800) 613-3905

> Download PDF Order Form

Client Services Representatives are available to take your orders 24 hours a day, 7 days per week.

Toll Free Phone: (888) 380-9878

Children's sizes are noted in each individual item description.

If you have any questions concerning your order, please contact Client Services at (888) 380-9878. Representatives are available to take your call between 9AM-5PM Monday to Friday. You can also e-mail 24 hours a day to fchelpca@bdainc.com. A client services representative will reply within 24 hours during the business week.

If you need to modify any of the information listed in your online dealer account, such as address or phone number, please contact client services for assistance at the number or e-mail listed above.

Credit Card orders must include the following information: Type of card, Cardholder name, Cardholder number, Expiration date, and Telephone number.

For orders outside Canada, please visit us at www.fordcollection.com

Ford Corporate orders are subject to applicable Government Sales Tax.

Ford Car Dealerships orders are subject to applicable Government Sales Tax and all taxes as per the contractual agreement between Ford Motor Company and Ford dealerships.

The Ford Collection will ship all in-stock orders within 5 business days after we receive your order. All in-stock orders are shipped FOB Windsor, Ontario. All orders must include complete shipping information.

Unless otherwise specified, your order will ship via UPS Ground service and the charges will be added to your invoice. If you request overnight or airfreight, The Ford Collection will bill you at the carrier's published rates. Expedited and same day shipment requests must be received before 1:00 PM (EST). Airfreight services will be invoiced to you separately.

If your package is shipped via UPS or Federal Express and you provide us with your email address, you will receive an Automatic Shipment Notification (ASN) from The Ford Collection when you order in-stock merchandise. This notification is generated within a few hours of your package shipping. This notification contains a description of your order and a link for you to be able to track your shipment.

Drop Ships: Orders shipping directly from the manufacturer will use the most cost-effective method, unless otherwise specified. These shipping charges are pre-paid and added to your invoice. Please allow 2-6 weeks for delivery on these items. It will be noted in the product description when an item is a drop ship. Returns on drop-ship items are subject to a manufacturer's restocking fee.

We cannot ship to P.O.

Please call Client Services to confirm your rush request by 1:00 PM Eastern Standard Time to ensure that your package will ship on the same day. Additional charges may apply. Orders requiring next-day or two-day air delivery can take advantage carrier discounts by providing us with your Federal Express or UPS account number. If this information is not provided, we will ship on The Ford Collection account and add the freight charges to your invoice.

All items pictured in the online store are subject to availability at the time of your order. If your selected merchandise is not available, a Client Services Representative will notify you and offer substitutions whenever possible.

Some merchandise may be available "While Supplies Last", meaning once our current stock is sold out, we will not be selling that product any longer. This will be noted in the product description.

Online shoppers will receive an email acknowledgement from the Ford Collection Online Store immediately after order is placed. This email acknowledgement does not include sales tax. Applicable sales tax will be calculated at the time of order processing and will be reflected on your second order confirmation detailing your sales order number and item availability.

All online orders should receive a second order acknowledgement from The Ford Collection either by fax, phone or email within 2 business days. If you do not receive this acknowledgement, please call Client Services at (888) 380-9878.

In-stock merchandise normally ships within 5 business days of your order being received. Please allow applicable time for delivery based on ship method from Windsor, Ontario. Non-stock catalog items normally ship within 2-6 weeks. Shipping times vary by item.

If you are not completely satisfied with your purchase, you may return it for an exchange or refund within 30 days of receipt of the shipment in its original condition. Items returned within 30 days must be in the original packaging and not have been worn or damaged.

To ensure proper handling of your return, please call our customer service center at (888) 380-9101 to obtain a Return Authorization number (RA#). We cannot guarantee proper handling of your return if a Return Authorization number is not obtained.

BDA does not accept returns on custom order merchandise.

All prices quoted are payable in Canadian Dollars and, unless otherwise stated, do not include shipping charges, GST, PST, QST or HST. Although great care is taken in the production of the fordcollection.ca web site, typographical, illustrative or pricing errors may occur. We reserve the right to correct errors at any time.

Fordcollection.ca reserves the right to limit quantities; reject, correct, cancel or refuse orders, and to terminate accounts, in its discretion, including, without limitation, if fordcollection.ca believes that customer conduct violates applicable law or is harmful to the interests of fordcollection.ca or any Third Parties.

Products may be purchased for delivery to an address located in Canada only. All sizes quoted are approximate.

Like many online commerce sites, BDA uses cookies to provide a personalized shopping experience. Most browsers (including Netscape Navigator and Microsoft Internet Explorer versions 2.0 and later) support cookies. You may not be able to shop online if you are using an older browser or if your browser is configured to not accept cookies.

Since online commerce sites deal with sensitive data, BDA encrypts all transmissions containing personal data using 128-bit Secured Sockets Layer (SSL) protocol. You may not be able to shop online if your browser does not support SSL or you are accessing the Internet from behind a firewall that prohibits SSL transactions.

When you submit an order, it is transmitted securely to BDA in an encrypted message. For further information on contacting BDA in Madison Heights, MI, please refer to your contact list.

Monitor Resolution of 1024x768

By "secure," we mean that the Online Store uses the SSL protocol. Our web servers are capable of delivering 128-bit encryption. However, your browser ultimately determines the exact level of encryption, not by the server. For example, if your browser is capable of communicating using 128 bits, the server will use 128-bit encryption. If your browser is only able to communicate using 40-bit encryption, then the server will use 40-bit encryption.